Privacy Policy

Fashion Houndz is committed to protecting your privacy.

By accessing our website, and/or joining our mailing list, you are consenting to the information collection and use practices described in this privacy statement.


Collection of your Personal Information

We will ask you when we need information that personally identifies you or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving our newsletter, entering a competition, joining our mailing list, or when purchasing, downloading and/or registering for Fashion Houndz products.


Use of your Personal Information

The information collected by us is generally used to communicate with you and improve our products and services where possible, and specifically to process payments or enable third parties to carry out technical or commercial supporting functions. These functions may be carried out by us, or appointed third parties who are bound by Data Protection covenants and must process the personal information in accordance with this Privacy Policy and the Data Protection Laws.

We may also use the information we gather to notify you about important functionality changes and alterations to the site, or offers of products and services, or information that might be of interest to you. If at any time you wish to stop receiving such information from us please email us at

In addition to personal data such as name, e-mail address, delivery address, billing address, credit or debit card number and expiry date, we also analyse data about participants in order to provide a safe shopping environment for all users, as well as to assist in improving and administering the site. Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, your purchase history, personal preferences and any phone number recorded or used to call our customer services number. In using our website you accept that your personal data may be used for such purposes.


Control of your Personal Information

Fashion Houndz occasionally hires other companies to provide limited services on our behalf, including but not limited to, website hosting, shipping and handling, and marketing. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

Fashion Houndz also has business and technical partners with whom we share data with in order to process credit and debit card payments and provide a range of services, including for fraud protection purposes. They too must process the personal information in accordance with this Privacy Policy and the Data Protection Laws of Australia.

Fashion Houndz may disclose personal information if required to do so by law, or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Fashion Houndz or the site; (b) protect and defend the rights or property of Fashion Houndz; or (c) act in urgent circumstances to protect the personal safety of Fashion Houndz employees, and/or agents, and/or users of Fashion Houndz. In cases where fraudulent activity is detected on the website, or, without limitation, in connection with the breach of intellectual property rights through the use of the website, we may release personal information in order to comply with any applicable regulation or assert our rights as well as our business partners’.

Except as otherwise described in this statement, personal information you provide to Fashion Houndz will not be shared outside of Fashion Houndz and its controlled subsidiaries and affiliates without your permission.


Access to your Personal Information

Registered Users of our website as well as Mailing List Participants have the right to access their stored data, to rectify it if required, and to object to the storage of their data for legitimate purposes. We would like to keep your information up-to-date, you may change any of the basic information we keep about you at any time by e-mailing us at


Security of your Personal Information

In addition to the information which you supply us with, information and data may be automatically collected through the use of cookies. Cookies are small text files the site can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the site for your use. You can configure your Internet browser to accept or reject certain cookies or inform you when a cookie is saved.

We will endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our wilful default. 

Fashion Houndz takes security very seriously to make shopping online as safe possible. Your browser will go into secure mode as soon as you access the 'checkout' pages. Being in 'secure mode' means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the Internet. We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. 


Enforcement of this Privacy Statement

Please contact us if you do not understand this Privacy Statement and/or require clarification on any point/s. We encourage you to periodically review this Privacy Statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of our site constitutes your agreement to this privacy statement and any updates.